Section 01
WHAT IS PLAYON?
Playon lets players find and book your turf directly from their phone — 24/7, no calls needed. You manage everything from one simple owner app.
📱
Players book 24/7
They find your turf, pick a slot, and pay online — even while you sleep.
💳
Online payments
UPI, card, and net banking via Razorpay. Money tracked automatically.
📅
Live slot calendar
When a slot is booked, it's instantly marked taken. No double-bookings.
🔔
Instant alerts
Push notification the moment someone books — name, slot, amount.
📊
Revenue dashboard
See earnings by week or month. Track paid and what to collect.
🏟️
Multiple turfs
Own more than one? All under one account, tracked separately.
Section 02
GETTING LISTED
You don't add the turf yourself — our team sets it up for you. Send us your details and we'll get you live within 24 hours.
1
Contact us with your turf details
WhatsApp or email us everything listed below. See Section 10 for contact info.
2
We create your owner account
We send you an email + password. Download the Playon app, log in — you automatically see the Owner screen.
3
We publish your turf listing
Your turf goes live — players discover it on the Explore screen sorted by distance.
4
Bookings start coming in
Players book and pay. You get a notification every time. That's it — you're live.
What We Need From You
📌 Turf name
E.g. "Green Arena" — the name players see in the app
📍 Location / area
City and area — e.g. Ravi Nagar, Amravati
⚽ Sports
Football, Cricket, Badminton, etc. Players filter by sport.
☀️ Day price (6 AM – 6 PM)
E.g. ₹400/hr
🌙 Night price (6 PM – 12 AM)
E.g. ₹600/hr
🔖 Advance booking amount
Amount players pay online to confirm slot — e.g. ₹200
🕐 Opening & closing time
E.g. 6:00 AM to 11:00 PM
🖼️ Turf photos
3–5 good photos. Better photos = more bookings.
🗺️ Google Maps link
So players can navigate to you. E.g. maps.app.goo.gl/…
| Info | Example | Notes |
|---|
| Turf name | Green Arena | Name players see in the app |
| Location / area | Ravi Nagar, Amravati | City and area for distance sorting |
| Sports | Football, Cricket | Players can filter by sport |
| Day price (6 AM – 6 PM) | ₹400/hr | Per hour rate daytime |
| Night price (6 PM – 12 AM) | ₹600/hr | Per hour rate evening |
| Advance booking amount | ₹200 | What player pays online to confirm |
| Opening time | 6:00 AM | Earliest slot available |
| Closing time | 11:00 PM | Latest slot available |
| Turf photos | 3–5 images | Good photos = more bookings |
| Google Maps link | maps.app.goo.gl/… | So players can navigate to you |
✏️
Need to change something later?
To update price, hours, photos, or sports — just WhatsApp or email us. Changes go live immediately.
Section 03
HOW BOOKINGS WORK
From a player opening the app to you getting the notification — 5 simple steps.
Player finds your turf
Explore screen, sorted by distance
Picks date & slot
Sees live availability
Pays online
Via Razorpay — UPI, card, etc.
Slot locked instantly
No double booking possible
You get notified
Push notification with all details
What the notification shows you
👤 Player name
E.g. Rahul Sharma
📅 Date
E.g. Thu, 14 May 2026
⏰ Time slot
E.g. 6:00 AM – 7:00 AM
💳 Payment type
Advance or Full
💰 Amount paid online
E.g. ₹200
🏦 Remaining to collect
E.g. ₹400 at venue
| Detail | Example |
|---|
| Player name | Rahul Sharma |
| Date | Thu, 14 May 2026 |
| Time slot | 6:00 AM – 7:00 AM |
| Payment type | Advance / Full |
| Amount paid online | ₹200 |
| Remaining to collect | ₹400 at venue |
✅
Double-booking is not possible
Once a player pays, the slot is locked instantly on the server. No one else can book the same slot on the same date.
Section 04
PAYMENTS
Players pay via Razorpay (UPI, card, net banking). Two types — Full and Advance.
💰
Full Payment
- ✓ Player pays 100% online
- ✓ Nothing to collect at venue
- ✓ Status shows "Fully Paid"
🔖
Advance Payment
- ✓ Player pays advance online
- ✓ You collect remaining at venue
- ✓ Tap "Mark Collected" in app when done
💡 Example — Advance booking, 2 slots at ₹400/hr
Slot price (2 × ₹400)₹800
Advance paid online₹200
You collect at venue₹600
Total you receive₹800 ✓
💡
How to mark remaining as collected
In your Revenue screen, advance bookings show a green "Mark Collected" button. Tap it once the player pays you at the turf — the record updates and clears from your pending list.
Section 05
YOUR DASHBOARD
4 tabs at the bottom when you log in as owner. Here's what each does.
🏠
Home
Today's bookings, this week's revenue, pending collections, and a 7-day slot overview.
📋
Bookings
Today, Upcoming, and Past tabs. Player name, slot time, payment type, and amount.
💰
Revenue
Filter by 7, 15, or 30 days. Online vs remaining breakdown. Mark advance bookings collected here.
👤
Profile
Your info, business name, turf listing, operator info, edit profile, logout.
Booking status meanings
Confirmed
Slot is locked, player is coming
No action needed
Fully Paid
Player paid 100% online
Nothing to collect
Advance Paid
Player owes remaining at venue
Collect remaining → tap Mark Collected
Collected ✓
You've marked remaining as collected
Done
Cancelled
Player cancelled, refund issued
Handled automatically
Section 06
BLOCKING SLOTS
Need to close a time slot for maintenance or a private event? Block it — blocked slots show as "Locked" to players and can't be booked.
1
Go to Home → Block Slots
Find Block Slots from your Home or Bookings screen quick actions.
2
Select the date
Pick which date you want to block slots on.
3
Pick the time slot(s)
Choose the 30-minute slots to lock. Already-booked slots cannot be blocked.
4
Confirm — done instantly
Slot immediately shows as yellow "Locked" for all players on the Explore screen.
✅
Your operator can block slots too
Useful when they spot a maintenance issue at the venue and need to close a slot on the spot.
Section 07
OPERATORS
An operator is your on-ground staff — the person physically at the turf. They get their own limited login.
✅
Operators CAN
- ✓ See today's bookings
- ✓ See player name and payment status
- ✓ Block time slots
- ✓ View live slot availability
🚫
Operators CANNOT
- ✕ See your revenue or earnings
- ✕ Edit turf details or pricing
- ✕ See past or future bookings
- ✕ Cancel or modify bookings
👤
How to set up an operator
Send us their name, email, and phone. We create their account and link it to your turf. They download Playon, log in, and automatically see the Operator screen.
Section 08
CANCELLATIONS
Players can cancel themselves through the app. Refunds are automatic — you don't need to do anything.
✅ Cancelled 2+ hours before slot
Player gets full refund. You receive ₹0.
⏰ Cancelled within 2 hours of slot
No refund to player. You keep the advance amount.
📅 Past bookings (date already passed)
Cannot be cancelled.
| Scenario | Player refund | You receive |
|---|
| Cancelled 2+ hours before slot | Full refund (100%) | ₹0 |
| Cancelled within 2 hours | No refund | Advance amount kept |
| Past bookings | Cannot be cancelled | — |
♻️
Cancelled slots re-open automatically
Freed up within seconds — other players can book immediately. Nothing for you to do.
⏱️
Refunds take 5–7 business days
Razorpay processes refunds to the player's original payment method. This is normal — if a player asks, reassure them.
Section 09
NOTIFICATIONS
Enable notifications for Playon in your phone settings. You'll get alerted for every important event.
🎉
New Booking
Sent the moment someone books and pays. Shows player name, date, slot, and amount.
You
❌
Booking Cancelled
Player cancelled. Slot reopens immediately.
You
⏰
Reminder (Day Before)
Players get a reminder the evening before their booking — reduces no-shows.
Player
📢
Platform Updates
Occasional announcements from the Playon team.
You
📵
Not getting notifications?
Phone Settings → Apps → Playon → Notifications → Turn ON. Also check your internet connection.
Section 10
CONTACT US
Need help, want to list your turf, or have a question? Reach out — we're quick to respond.
Common Questions
How do I change my turf price?
WhatsApp or email us — changes go live immediately.
Can I close my turf for a full day?
Yes — block all slots for that day via Block Slots.
A player paid but I see no booking?
Contact us immediately with player's name and payment time.
How do I add a second turf?
Contact us — we'll add it under your existing account.
My operator forgot their password?
Contact us — we'll reset it for them.
When do I receive my money?
Razorpay settles to your bank account — usually T+2 business days.
| Question | Answer |
|---|
| How do I change my turf price? | WhatsApp or email us — changes go live immediately |
| Can I close my turf for a full day? | Yes — block all slots via Block Slots |
| A player paid but I see no booking | Contact us immediately with player's name and payment time |
| How do I add a second turf? | Contact us — added under your existing account |
| My operator forgot their password | Contact us — we'll reset it |
| When do I receive my money? | Razorpay settles to your bank — usually T+2 business days |