Account & Data Deletion

Delete Your Playon Account

Users can request deletion of their Playon account and associated personal data. We are committed to protecting your privacy and ensuring secure data handling.

How to Request Account Deletion

To request deletion of your Playon account, please send an email using the details below.

Data That Will Be Deleted

  • User profile information
  • Booking history
  • Saved account preferences
  • Personal account-related data
  • App activity linked to your account

Data Retention Policy

Certain transaction records or legally required information may be retained temporarily for:

  • Fraud prevention
  • Security purposes
  • Legal compliance
  • Payment dispute resolution

Processing Time

Account deletion requests are usually processed within 7 business days.

Once your account is deleted, access to your bookings and account information cannot be restored.